Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for complete details.
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed slightly and customers will be notified if there is a significant delay.
Shipping Time
Estimated delivery times may vary depending on your location and the shipping carrier. Most orders arrive within 5 to 12 business days after they are shipped. Please note that delivery times are estimates and may vary due to factors beyond our control such as customs processing or carrier delays.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. The tracking number will become active within 24 to 48 hours.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. Occasionally, we may offer free shipping promotions which will be clearly displayed on the store.
International Shipping
We ship to many countries worldwide. International delivery times may vary depending on the destination and customs clearance procedures. Any customs duties, taxes, or import fees are the responsibility of the customer.
Incorrect Address
Please make sure your shipping address is correct when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us immediately and we will try to update the address before the order is shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue with the shipping carrier.
Contact Us
If you have any questions regarding shipping or your order, please contact our support team and we will be happy to help.